Tour Operator Representation - Lesvos travel agency Lesvos incoming DMC Travel agency in Greece

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Lesvos Tour Operator Representation

For tour operators, we provide a comprehensive range of services covering hotel contracting, reservations management, qualified Guides at your service at the airport as well in the hotels, transfers and excursions and a full office management service.

You can benefit from our strong customer focus and we will gladly coordinate the operation on your or your clients' behalf.

We analyse the needs of our partners and propose personalised programmes in accordance with operation size, budget and the planned activities. We will learn as much as possible about your goals and business needs, what works for you and what doesn’t, and we won’t stop until we have exceeded your expectations.

​Our multi-lingual and highly flexible operations staff constantly monitors your business and provides customer service and support to the head offices 24 hrs / 365 days a year.

From a single meet and greet, to tour operator representation and/or to charter programmes, we offer full destination management services for Lesvos.​

Amongst our services to series and ad-hoc operations we offer:

Business development

Sales and Marketing

We act and behave in a sincere and personalised approach to each and every project offering:

  • Business strategy and plan development


  • Reviewing of business processes and practices to ensure they are in line with your business requirements.


  • Identifying and coordinating staff training requirements

This function encompasses the following value added service:

  • Local market research and analysis and also monitoring the competition

  • Information services: Season's and special data gathering about Lesvos and dissemination to relevant Tour Operators

  • Management of "Educationals" groups.

  • Support at any Public Relations activities as required, including participation / representation at Trade Fairs and Exhibits.

Hotel Contracting

Reservations Handling

From initial contract negotiations to last minute offers and special deals, we will assist you in negotiating excellent rates, allocations and favorable conditions:

  • Our Agency has a strong market position achieved through out the many years that we’ve been contracting for our main clients.

  • Our contact with the most and best hotels in the several Lesvos destinations lead to advantages in ensuring allotments.

  • Clear presentation of the hotel conditions, descriptions and pictures

  • Regular health and safety control to each service supplier at least one or two times the season accordance with the standards and guidance of your company.

We ensure that bookings are handled efficiently and effectively:

  • Lesvorama can if required, to handles your reservations through online interface.

  • Your reservations will be transmitted directly to the hotel.

  • Reservation changes are easily made in a simple way in short time.

  • Every extra wish or other reservation will be automatically transmitted to each service supplier.

  • We proactively manage special requests, allotments and stop sale requests.

Transfers

Rent a Car

  • For all transfers we ensured a rapid correct preparation and time calculation.

  • All Transfers are made by respected and high-quality companies.

  • Transfers may be carried out individually or in groups.

  • Possibility to book transfers with or without Guide.

  • We provide special transfer conditions, such as individual transfers, VIP-service, special handicapped taxi transfers and bulky luggage or sports equipment transfers.

  • We work in all Lesvos destinations with recognized Rent-a-car companies.

                                                                               

  • We give special attention on the quality of the vehicles as well on the services.


  • We offer special low rates and a huge selection of cars.

Representatives / Guides

Excursions

  • We manage the selection and training of qualified local representatives to work on behalf of your company at the airport as well in the hotels.

  • We offer comfortable office surroundings backed up with reliable IT equipment and communication infrastructure to your representatives.

  • We provide local information’s and guidance into the development of the welcome meetings with focusing on service and excursion / car rental selling.

  • Some excursions will be made with official Guides or with local Guides, all with vast experience.

  • The Guides are selected by according to accurate criteria and high requirements and are always in contact with the agency.

We’ll offer unforgettable experiences to your clients!

  • We provide input and guidance into the development of the excursions program (excursions sales performance, client profiles, tourism trends, pricing strategy, competitive intelligence)

  • We offer good purchase prices and we deliver the best services in all our excursions.

  • We dispose of important regional knowledge and contacts at our disposal and we count on a strong and rich network of quality suppliers.

  • We organize our excursions individually, but they may be adapted to groups´ requests according to their wishes.

  • All collaborators, as well as involved equipment, are submitted permanently to quality control.

  • Working with Tour Operator representatives to assist in the attainment of excursion sales results

Payments and Invoice-control

  • Payments can be assured by our Agency.


  • Most of the Incoming procedures: controlling, invoicing and payment with service suppliers can be completed from our Agency

These basic services may be adapted according to the demand of your individual needs and may be extended.

 
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